Welcome to surfwheel!

FAQ

About Surfwheel

  • Q: Where is the concept of Surfwheel coming from?
  • The first one wheel skateboard concept comes from John Dingley.

    http://www.instructables.com/id/Self-balancing-one-wheeled-electric-skateboard/


    The idea of Surfwheel is to bring a more consumer friendly, fun to ride assisted-stabilizing skateboard to the market.

Surfwheel details

  • Q: Where can I ride a Surfwheel skateboard?
  • Check with local authority to find out whether electric scooters can be used in public area.

    Wherever Segway, electric skateboards are allowed, Surfwheel is allowed.

  • Q: Are there rider weight limits for the Surfwheel?
  • Yes, Surfwheel sets weight limits for rider safety and to reduce the risk of damage to the machine. The maximum payload (which includes rider and the skatebaord) for the Surfwheel is 260 lbs (117 kg).

  • Q: How fast can a Surfwheel skateboard travel?
  • Surfwheel’s maximum speed is 18km/h..

  • Q: How far can the Surfwheel skateboard go on a single charge?
  • Surfwheel is built with lithum battery to run for 2 hours with average power consumption. Depending on payload and terrain, a single charge can support up to 20 miles of travel and above.

  • Q: How do you charge it?
  • A standard wall outlet can charge your Micro-cycle’s batteries. It takes about 2 hours with the Surfwheel charger that comes with the skateboard.

  • Q: What colors are available?
  • Currently we have 4 colors for selection: scarlet, yellow, blue and green. Choose your own style.

  • Q: Can I use the Surfwheel in the rain?
  • Yes. The device is designed to be operated in wet weather. Surfwheel Skateboard has one large flat tire and with rainproof systems. However, Surfwheel should never be ridden in icy conditions or on any slippery surfaces. Just as you could slip on a surface or slope while walking, your Surfwheel can lose also traction. Since there is only one wheel and the assisted stabilizing feature is tied to that wheel, slipping could cause the Surfwheel to fail to maintain its’ stabilization.

  • Q: Can I travel with Surfwheel?
  • Different airlines have different rules regarding transportation of batteries. USA's DOT says batteries up to 300WH can be brought on board. http://phmsa.dot.gov/safetravel/batteries

Surfwheel maintainance

  • Q: What do I do if there is a problem with the unit?
  • In case there is a problem then we will first try to determine what's wrong and if it needs repair. In case it needs repair it needs to be shipped to us or an approved service center. However, there have been reported very few cases of problems with the Surfwheel.

  • Q: How do I clean my Surfwheel?
  • You can clean your Surfwheel with a duster cloth. Do not use water or pressure washer! Water under high pressure could breach the seams for certain controllers and cause problems.

  • Q: How do I dispose of my batteries when it is time?
  • Surfwheel’s Lithium-ion batteries are considered a hazardous material and are important to dispose of properly. Please visit Call 2 Recycle to find a location near you and properly recycle your batteries. Most battery recycling facilities will recycle those batteries.

Pricing